Table and order management
Table plan and customer management, and order processing.
By Jon and 1 other2 authors33 articles
- Assign printers in web ordersConfigure printer routing for online orders
- Create or edit my table planDesign and modify restaurant table layouts.
- Unable to open the table with the Collins reservationFix table synchronization with Collins booking system.
- Enable/disable compulsory covers or tablesConfigure mandatory cover and table entry requirements.
- POS orders not printing to the assigned printerTroubleshoot kitchen printer connectivity issues
- Web order timingAdjust minimum cooking time for online orders
- Ignore table reservations on the table planDisable reservation prompts when opening tables.
- Transfer orders between tables and tabsTransfer orders between tables or tabs to ensure accurate billing and smooth service flow. Use this function to move a tab to a table or shift orders from one tableā¦
- Configure order splitting in the KV systemWhen Kitchen Video orders exceed the space available in a column, they may split across multiple columns in a disjointed way.
- Drink item not printing with the meal deal orderDrink item is missing from receipt when a meal deal is ordered.
- View Kiosk ordersAdd kiosk order viewing function.
- Enable the web orders display functionDisplay online order management
- Stop order routing to the kitchen printerHold orders from kitchen printing.
- Table service integration for EPOS systemConfigure table ordering system providers.
- Merge table orders on the kitchen video screenConfigure kitchen order consolidation.
- Set up SMS alerts for waiting list tablesConfigure waiting list text notifications.
- Update the last order time in PreodayUpdate the final order time directly from your Preoday dashboard to control when customers can place their last orders each day.
- Join tablesMerge multiple tables together for larger groups using join function
- Enable duration display in table plan viewDisplay the duration a customer has been seated at a table.
- Orders are missing from the kitchen video screenFix split food and drink orders missing from Kitchen Video screens.
- Transfer individual items to a new tableMove specific items from one table to another using split bills function
- The table transfer causes the kitchen ticket to printStop kitchen printer duplicates when moving orders between tables.
- Delay printing kitchen ordersSchedule kitchen orders for future printing with collection times.
- Web orders not deducting stock correctlyEnable stock deductions for web orders in interface settings.
- Assign seat numbers to tablesYou can enable seat-specific ordering with seat view functions in a few easy steps.
- Web order screen lacks table and collection status optionsRestore missing web order delivery and collection buttons.
- Add customer address to ordersPrint customer details on receipts using Add Customer function.
- Change the table name for 7RoomsYou cannot change the name that appears on the 7Rooms receipt
- Save or print the table plan viewsUse third-party tools to capture table plan screenshots
- Exclude orders from the KV displayIf orders show on the wrong Kitchen Video screen, despite correct Terminal Configuration, check for mismatched seating areas or order media settings.
- Set up table reservation integrationsConnect booking systems for deposits and pre-orders.
- Tables and tracks are not syncingFix table and tab synchronization between terminals
- Missing table planThe table plan is currently missing or unavailable on the till or tablet. It may have been removed or failed to load.