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Configure order splitting in the KV system

When Kitchen Video orders exceed the space available in a column, they may split across multiple columns in a disjointed way.

Jon Lee avatar
Written by Jon Lee
Updated over 2 weeks ago

This setting helps maintain a clear and organized display by preventing orders from splitting awkwardly across columns.

To ensure that Kitchen Video (KV) orders automatically move to the next column when they don’t fit in the current one, follow the steps below:

  1. Log in to EPoS Manager.

  2. Click System Maintenance and select Locations.

  3. Select the necessary location.

  4. Select the KVs tab.

  5. Edit the KV and select the Ticket Mode Settings tab.

  6. Scroll and select Does Not Fit New Col option.

  7. Click Save.

πŸ“Œ Note: Please do not forget to send POS Updates.

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