To enable any till to close an open track or tab, follow the steps below:
📌 Note: You must complete these steps on all terminals and tablets you have on site.
Log in to EPoS Manager.
Click System Maintenance and select Locations.
Click Tills tab.
Check the IRC Location is correct, then select Flags 1.
Select the options below:
If these options are already selected, clear them all and save, then select them all and save again.
Floating clerks.
floating tables.
floating tabs.
Click Save.
Add firewall rules
Your firewall rules can stop tables and tracks from syncing properly.
To check the firewall rules, follow the steps below:
🤓 Tip: Depending on your internal setup, you may need support from your IT team.
Log in to Program Mode.
Click Add Firewall Rules.
Run PosLink as admin
⚠️ Important: Make sure that you're running the PosLink as an admin.
To do this, follow the steps below:
📌 Note: You must complete these steps on all terminals and tablets you have on site.
Shut down your Pos program
Right-click on the PosLink icon.
Select Properties, then click Compatibility.
Select Run this program as an administrator.
Click Apply, then click OK.