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The terminal screen goes black after inactivity

Adjust Windows power settings to prevent screen timeout.

Jon Lee avatar
Written by Jon Lee
Updated over 3 months ago

If your POS screen turns off every few hours, this is likely due to a Windows power setting rather than an issue with EPOS Manager.

You can adjust the display timeout by following these steps directly on the terminal:

  1. Touch the screen near the bottom left corner.

  2. Tap the Windows icon.

  3. Type Power Options and select it when it appears.

  4. Click Choose when to turn off the display.

  5. Select the timeout setting that best suits your needsโ€”we recommend choosing "Never" to prevent interruptions.

  6. Click Save to apply the changes.

๐Ÿค“ Tip: This will help ensure your POS screen remains active during operating hours.

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