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Printer recognition and cash drawer trigger problem

Troubleshoot USB/COM port printer and cash drawer issues.

Jon Lee avatar
Written by Jon Lee
Updated over 2 months ago

If your USB or COM port printer is not printing or triggering the cash drawer, this may be due to a configuration or driver issue.

Please follow the steps below to resolve the problem:

  1. Follow the instructions to check your printer setup.

  2. If the cash drawer still does not fire after completing the steps, click here and follow the additional guidance provided.

These steps will help ensure your printer and cash drawer are correctly configured and functioning as expected.

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