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Connect your cash drawer to the TC Touch A8 system

Resolve cash drawer connection issues with TC Touch A8 Till systems.

Jon Lee avatar
Written by Jon Lee
Updated over 3 months ago

⚠️ Important: You will need access to Program Mode to make this change. If you don't have this access, please contact your head office directly.

Connecting a cash drawer to your TC Touch A8 device requires configuring the terminal settings through the programming menu. The process varies slightly depending on your A8 model.
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To connect a cash drawer to a standard A8 model, please follow the steps below:

  1. Log onto the terminal and click Program Mode.

  2. Select Programming/Program Options.

  3. Click External Devices and select Cash Drawer 1.

  4. Select RS232 from the drop-down menu next to Comms Mode.

  5. Set the Com Port to COM 4.

  6. Click Test to verify the connection.

  7. Click Save to confirm your settings


To connect a cash drawer to a standard A8 MK2 model, please follow the steps below:

  1. Log onto the terminal and click Program Mode.

  2. Select Programming/Program Options.

  3. Click External Devices and select Cash Drawer 1.

  4. Select RS232 from the drop-down menu next to Comms Mode.

  5. Set the Com Port to COM 5.

  6. Alternatively, you can connect the cash drawer directly to the receipt printer.

  7. Click Test to verify the connection.

  8. Click Save to confirm your settings.

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