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Terminal error saying tender is disabled

Fix tender disabled error by unchecking terminal disabled option

Jon Lee avatar
Written by Jon Lee
Updated over 2 months ago

If you're experiencing an error message on the tills, you will need to log into each affected till using either the Engineer Code or a clerk code with Program Mode access.

Follow the steps below to resolve the issue:

  1. Select Program Mode on the till.

  2. Select Programming/Programing List.

  3. Choose the first option, Terminal Configuration, then go to the Flags 2 tab.

  4. Untick the option Terminal Disabled.

  5. Click Save.

  6. Exit out of Program Mode.

  7. Repeat these steps on each till that is affected.

This will re-enable the terminals and clear the error message.

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