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Restart a PDQ or card machine

Methods to reboot card payment terminals

Jon Lee avatar
Written by Jon Lee
Updated over 2 months ago

If there is an error showing Unable to connect to card machine, please reboot the card machine and try again.
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You can power cycle or reboot a card machine using the methods below:

πŸ“Œ ​Note: Turning the till off does not reboot the card machine.


Wifi card machine

  • Hold the red X button on the card machine to power off, and hold the Green button to switch back on.

  • Remove and refit the battery.


Fixed card machine

  • Trace the cable from the card machine, unplug the power cable, and reconnect.

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