Access EPoS

Restart a PDQ or card machine

Fix Worldpay payment terminal connection problems

Worldpay card readers are unable to connect

Set up Ocius Sentinel payment terminal connections by accessing terminal settings in EPOS Manager and linking the device to your configured payment provider.

Configure Ocius Sentinel payment terminal connections

Fix Paymentsense terminal standalone mode.

Paymentsense cloud terminal connection issue

Resolve multiple transaction errors in Pepper pay-at-table app.

Issues with Pepper pay-at-table functionality

Fix Ocius Sentinel connection errors on card transactions.

Request the report displayed on the card media

Jon Lee

Payment connectivity and processing troubleshooting.

Payment troubleshooting

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