Further support
More ways for you to get support.
Use the Access Digital AssistantGet instant help through in-software AI assistant.
Request trainingYou can request EPOS Manager and POSLink training by contacting your Account Manager or Customer Success Manager (CSM).
Contract or finance queriesContact us for for assistance with your contract, invoices, billing, or payments.
Service statusCheck the service status dashboard to review any down-time in your software.
Service status dashboardMonitor product status and receive incident alerts
Raise a case for technical queriesYou can raise a support case through the Customer Success Portal.
PosLink fails to launch at startupPosLink does not launch automatically when the computer starts.
EPOS Manager Version Numbering UpdateWe're making a small but important change to how we number EPOS Manager versions, starting with our first release in January 2026.