Getting started
Learn the basics, locate our contact details, and make the most of your software.
By Dragan and 2 others3 authors14 articles
Get started with CopilotYour AI-powered tool for quick EPoS management.
Key features of Evo feedAn overview of Evo Feed and how it helps EPoS Manager users manage tasks and notifications within Access Evo.
Key features of Analytics in Access EvoAccess Analytics is a fully integrated reporting tool in Access Evo that helps you visualise data, uncover insights, and make informed decisions across your Access.
New KV screen viewA new KV display that replaces scrolling tickets with a fixed, colour‑coded grid of tables, updating in real time as orders arrive, progress, or become urgent.
EPoS alerts - Push notifications via EVOEPoS Manager Alerts now include an action that sends feed notifications directly to selected Evo users.
EPOS Pay‑at‑Counter integration with GuestPayGuestPay chip‑and‑pin is now integrated into EPoS Manager, with full pay‑at‑counter workflows, offline resilience, pre‑auth, and refunds.
EPoS - Atreemo loyalty workflow changesEPOS now supports viewing and applying Atreemo loyalty vouchers directly at the POS.
Further support
More ways for you to get support.
Use the Access Digital AssistantGet instant help through in-software AI assistant.
Request trainingYou can request EPOS Manager and POSLink training by contacting your Account Manager or Customer Success Manager (CSM).
Contract or finance queriesContact us for for assistance with your contract, invoices, billing, or payments.
Service statusCheck the service status dashboard to review any down-time in your software.
Service status dashboardMonitor product status and receive incident alerts
Raise a case for technical queriesYou can raise a support case through the Customer Success Portal.
EPOS Manager Version Numbering UpdateWe're making a small but important change to how we number EPOS Manager versions, starting with our first release in January 2026.