Available to all Access EPoS customers
The Access Digital Assistant is built directly into EPoS Manager. Type your question or choose from a range of topics to get instant AI-powered answers, browse knowledge base articles, and access support 24/7, without leaving the application.
Need help without leaving the floor?
Use the Get Help! button on POSLink. Tap it on the till, confirm your details, and scan the generated QR code with your personal mobile. Fin AI opens instantly on your phone with your company, site, and terminal context already loaded, so the terminal stays free for service.
Additionally, escalate to a human agent at any time through either channel. Your details are passed across automatically — no need to repeat yourself.
📌 Note: The Access Digital Assistant is available in EPoS Manager with no additional setup. The Get Help! QR code feature requires POSLink v1.0.4.130 or above and must be enabled on each terminal by an administrator. For setup instructions, see Get support on your mobile using the POSLink QR code.