If PosLink does not load automatically when your till restarts, and you need to manually click the shortcut icon to launch it, this may indicate a startup configuration issue.
To help us resolve this, please follow the steps below:
Raise a new support case via the online portal.
In the case description, include your location.
Provide the till number that is experiencing the issue.
This information will allow our support team to investigate and apply the correct fix.