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Set up a new till, tablet, or KV Screen

Configuration requirements for new terminal devices and screens.

Jon Lee avatar
Written by Jon Lee
Updated over 2 months ago

⚠️ Important: Setting up a new terminal, tablet, till, or KV screen in EPOS Manager is referred to as hot staging and may incur a charge. If you would like a quote before raising a case, please contact your account manager.

To proceed with the setup, reach out to us and include the following details:

  1. Your location and company code.

  2. The make, model, and serial number of the terminal.

  3. The name you would like the terminal to be set up with.

  4. Whether this is a new hardware device or if it has been transferred from another location.

πŸ“Œ Note: Ensure the device is online, connected to the internet, and that TeamViewer or other remote access software is running to allow configuration.

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