What's new?
ABCS Room Site ID configuration - You can now select ABCS (Account Based Charging System interface) as an option within Room Site IDs in StockLink, making it easier to configure ABCS-integrated sites without needing to set this up individually on each till in POSLink.
Adyen Merchant Account field - The Merchant Account field is now available within the Adyen interface in StockLink, allowing you to view and configure your Adyen Merchant Account details directly.
Bulk upload of company locations into Canopy - Engineers can now bulk upload company location data into Canopy from the engineers pages, significantly reducing the time and effort required to set up multiple locations during onboarding [Read more].
Intercom support site update - Access EPOS has been updated to connect to the new consolidated Intercom support workspace, ensuring your support conversations are routed correctly. This change is being rolled out in a controlled way by the Access teams.
What we've fixed
We've resolved several issues within the Access StockLink application:
Employee Sales Report and Employee Transaction Report returning no data - Fixed an issue where both the Employee Sales Report and the Employee Transaction Report were returning no data for affected sites. Both reports now display data correctly, giving you accurate visibility of employee sales and transaction activity.
Recipe Data Report showing incorrect gross profit calculations - Fixed an issue where the Recipe Data Report was calculating gross profit incorrectly for some recipes, leading to inaccurate margin reporting. Gross profit figures now reflect the correct values.
Daily Ops Report showing modifier quantities instead of total quantities - Fixed an issue where the Daily Ops Report was displaying the quantity of modifiers rather than the total item quantity. The report now shows the correct total quantity for each item.
Deliveroo and Uber Eats sales not reporting into the correct seating areas - Fixed an issue in the PLU Sales by Area report where Deliveroo and Uber Eats orders were appearing under the generic "Web Orders" seating area instead of their specifically configured seating areas. Sales from these channels now report into the correct areas, giving you accurate area-level breakdowns for third-party delivery.
PLU notes character limit preventing full notes from being saved - Fixed an issue where PLU notes were hitting an unexpected character limit, preventing staff from entering or saving notes beyond a certain length. You can now enter full product notes without restriction.
Rezlynx PMS header format control missing - Fixed an issue where the Rezlynx GuestLine header format control had disappeared from StockLink, preventing operators from configuring the header format for their Rezlynx integration. The control is now visible and accessible again.
Orders API failing when a web order customer does not exist - Fixed an issue where the Orders API /AddOrder endpoint was returning an error when a web order was submitted for a customer not yet in the system. Web orders for new or unrecognised customers are now handled correctly without errors.
Optima import not processing all records correctly - Fixed an issue where the Optima import process was not updating all records as expected, resulting in some loyalty card scheme reassignments being skipped despite the import reporting success. All records in the import file are now processed correctly.
How to access this update
This update is available from 29 September 2026.
