What's new?
Enhanced tips and service charge function - You can now configure a flexible, rule-based service charge directly within Access POSLink, without relying on the previous adjustment-based workaround:
Automatically calculate a fixed or percentage charge on the bill subtotal
Restrict the charge to specific items, a minimum number of covers, set times and dates, or particular seating areas
Give cash tips their own line on the receipt, so they can be refunded independently of the card payment
Add a custom name for the charge, such as "Service Charge", which displays on receipts
What we've fixed
We've resolved several issues within the Access POSLink application:
Deposit Taken keyboard limit - Fixed an issue where the on-screen keyboard for the Deposit Taken function would not accept manually entered amounts over 9,999.99. You can now enter deposit amounts of any valid size.
Kitchen Message keyboard Cancel button - Fixed an issue where the Cancel button was missing from the on-screen keyboard when adding a kitchen message, which could leave staff unable to exit the screen.
Paid Out and Complimentary keyboard space bar - Fixed an issue where the space bar was missing from the on-screen keyboard when processing Paid Out or Complimentary transactions, which prevented multi-word entries.
X-read triggering a Z-read - Fixed an issue where running an X-read report would also trigger a Z-read, resetting the session and affecting end-of-day sales figures. X-reads no longer affect your Z-read data.
Adyen receipt prompts - Fixed an issue where tills integrated with Adyen card machines would still show receipt prompts after a card payment, even when receipt printing was switched off in your settings. Adyen now behaves in line with other payment integrations.
Table Bookings walk-in error - Fixed an issue where confirming a walk-in in the new Table Bookings UI could show an error saying the table couldn't be found. Walk-ins now open correctly.
How to access this update
This update is available from 1 September 2026. To implement the changes, you need to manually update your software version.
