What's new?
Enhanced tips and service charge function - You can now configure a flexible, rule-based service charge directly within Access POSLink, without relying on the previous adjustment-based workaround:
Automatically calculate a fixed or percentage charge on the bill subtotal
Restrict the charge to specific items, a minimum number of covers, set times and dates, or particular seating areas
Give cash tips their own line on the receipt, so they can be refunded independently of the card payment
Add a custom name for the charge, such as "Service Charge", which displays on receipts
What we've fixed
We've resolved several issues within the Access EPOS application:
PLU centralisation and till availability - Fixed an issue where centralising Price Look-Up (PLU) data could incorrectly disable tills at individual sites. PLU configuration can now be managed centrally without affecting till availability.
POS command creation - Fixed an issue where creating a new POS command caused an unhandled error, resulting in a blank white screen.
Weekly Clock-on Report legend - Fixed an issue where the Weekly Clock-on Report was missing a legend, making it difficult to interpret the data shown.
User account audit logging - Fixed an issue where disabling a user account didn't create an audit log entry, leaving no record of who made the change or when.
Business Sheet Petty Cash description length - Fixed an issue where the description field on the Petty Cash tab of the Business Sheet was too short to enter a full description.
Manual sales exception at specific locations - Fixed an issue where entering manual sales at certain locations caused an unhandled error.
KV Ticket Format options - Fixed an issue where Kitchen Video (KV) Ticket Format options weren't appearing for some customers, preventing kitchen video ticket layouts from being configured.
KV Profiles Recall Bump Bar list - Fixed an issue where the Recall Bump Bar list within KV Profiles was unavailable, preventing bump bar recall behaviour from being configured.
Daily Operations Report transaction time - Fixed an issue where the Daily Operations Report showed the time of the last item sold instead of the transaction close time.
PLU List column headers - Fixed an issue where the PLU List was missing header descriptions for two of its columns, making them difficult to interpret.
Stock Usage Report formatting - Fixed an issue where the Stock Usage Report displayed data with incorrect formatting for some customers.
.NET Upgrade option on EPOS Overview - Fixed an issue where the .NET Upgrade option was missing from the EPOS Overview page, preventing administrators from starting the upgrade process.
Screen usability improvements - Fixed a number of minor usability issues across several screens, including inconsistent button and label spacing and alignment.
How to access this update
This update is available from 1 September 2026. It will be automatically applied, so no action is required.