Skip to main content

Manage gratuity percentages in Worldpay

Configure gratuity percentage options on WorldPay devices.

Jon Lee avatar
Written by Jon Lee
Updated over 2 months ago

To update the gratuity or tip options on your WorldPay card machines, we’ll need a few details to process your request efficiently.

Follow the steps below to raise a support case.

  1. Contact us through our support portal.

  2. Include the location(s) where the card machines are in use.

  3. Provide the make and model of each WorldPay card machine on site.

  4. Specify whether the machines are wireless or wired.

  5. If the machines are wired, let us know which terminals they are connected to.

Did this answer your question?