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Email receipts to customers

Enable and configure email receipt functionality for customer transactions.

Jon Lee avatar
Written by Jon Lee
Updated over 3 months ago

To enable email receipts for customers, youโ€™ll need to configure both the global flags and the email interface settings in EPOS Manager.

Once set up, tills will prompt staff to email or print a receipt after each transaction.


Global flags:

  1. Click POS Control and select POS Control again.

  2. Click Global Flags and select your location if required.

  3. Click Flags 3 and use the dropdown next to Email Receipts to select 2 โ€“ Always Prompt.

  4. Click Save.


Interface:

  1. Click POS Control and select POS Control again.

  2. Click Interfaces and select your location if required.

  3. Use the ... button next to Record Type and select Email.

  4. Complete all fields with your outgoing email provider details.

  5. Click Save.

๐Ÿ“Œ Note: Send all changes to the terminals using POS Updates.

๐Ÿค“ Tip: Once complete, tills will prompt to email or print receipts after each transaction. If email is selected, a box will appear to enter the customerโ€™s email address.

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