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Table list is missing on the card machines

Worldpay card machines may occasionally fail to display the open table list.

Jon Lee avatar
Written by Jon Lee
Updated over 3 months ago

This issue can affect table-based transactions and may require configuration checks or troubleshooting within the Epos Manager system.

If the card machines aren't showing the table list, please follow the steps below:

  1. Go to Program Mode on the master till.

  2. Select Terminal Configuration.

  3. Select the Bill Manager tab.

  4. Confirm the Bill System is set to WorldPay.

  5. Set the Bill Manager EFT Media to the correct EFT media.

  6. Set the Bill Manager Port No. to 10000.

  7. Save any changes.

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