To refund a deposit in EPOS Manager, you’ll need to access the deposit ledger and apply the refund manually.
Follow the steps below to complete the process:
Log in to EPOS Manager.
Click Ledgers/Deposits and select Current Deposits.
Click the Edit/... button next to the deposit you want to refund.
Click Add Balance.
Set the type to Deposit Refunded.
Enter the payment method used for the refund.
Add the amount to be refunded.
Click Save to confirm the changes.
📌 Note: If you are unable to edit the deposit, you may not have the required permissions. Please contact the person responsible for user maintenance in your company to request access.