Access EPoS

If you're seeing duplicate records on your KV screen, this may need further investigation by the support team. 

To help us resolve it quickly, please follow the steps below:

Raise a <a href="https://help-accessepos.theaccessgroup.com/en/articles/11509091-raise-a-case-for-technical-queries">new case</a> through the support portal.

Provide screenshots showing where the duplicates appear.

1. Raise a <a href="https://help-accessepos.theaccessgroup.com/en/articles/11509091-raise-a-case-for-technical-queries">new case</a> through the support portal.
2. Provide screenshots showing where the duplicates appear.
3. Include your location

Report duplicate kitchen video display issues for resolution.

Duplicate record showing on KV

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