β οΈ Important: Before purchasing any new hardware for use with EPOS Manager, please consult your account manager.
π Note: They can confirm compatibility, advise on setup requirements, and may have already scheduled your installation.
Once your device arrives from the supplier, you should receive a setup pack or documentation containing key technical details:
β οΈ Important: These are essential for our support team to complete the installation successfully.
Network configuration settings.
Master till IP address.
Wi-Fi network name.
Wi-Fi password.
WPA Key.
Please contact support and raise a new case. It is helpful to include the information above or have it ready when reaching out.
