If you need assistance with EPOS Manager, our support team is available during the hours listed below.
For urgent issues, we also offer out-of-hours support through the portal.
General support hours are:
Monday to Friday: 9 am – 9 pm.
Saturday: 10 am – 5 pm.
Support number: 01509 279216.
Out-of-hours support is available for P1 issues only, and must be raised via the portal.
In the event of an emergency, please raise a P1 case via the portal.
The support portal follows the same hours as listed above.
Outside of these hours, you can access our Digital Assistant support..