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Adjust VAT calculations on transactions

Recalculate monthly VAT by correcting daily totals and fixing PLU settings.

Jon Lee avatar
Written by Jon Lee
Updated over 4 months ago

If you have identified an issue with VAT or Tax calculations in EPOS Manager, it’s important to raise a support case so our team can investigate and assist you.

Please follow the steps below to ensure your request is processed accurately..

  1. Raise a new support case via the Customer Success Portal.

  2. Include the specific dates where the VAT or Tax appears incorrect.

  3. Provide the location or site name affected by the issue.

πŸ€“ Tip: This information will help our support team review the discrepancy and offer the appropriate resolution.

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