What is changing?
From 1 October 2026, VAT will be applied to certain GuestPay with Adyen transactional fees.
If you are on an IC++ pricing model VAT will apply only to our acquiring rate; pence per transaction and fraud protection fee if applicable. Scheme and interchange fees remain VAT-exempt.
If you are on a blended pricing model, VAT will apply to the full blended rate + and transaction fee.
Pricing Model | VAT Applies To | VAT Exempt |
IC++ | Acquiring rate, transaction fee, and fraud protection fee (where applicable) | Scheme and interchange fees |
Blended | Blended transaction rate and transaction fee | N/A |
đ¤ Tip: Not sure which pricing model you use? You can find this information in your GuestPay agreement, pricing schedule, or by contacting Support through the Access Digital Assistant.
When does this change take effect?
The change takes effect on 1 October 2026.
All qualifying GuestPay with Adyen transaction fees on or after this date will reflect VAT where applicable.
Fees relating to transactions before 1 October 2026 will not be affected.
Who is affected?
All GuestPay with Adyen customers, whether on our IC++ or blended fee models.
What does this mean for you?
If you are VAT registered
VAT-registered customers can reclaim the VAT charges through their normal VAT recovery processes.
Your invoices and pricing schedules will clearly show any VAT applied for transparent reconciliation. You can see these via the PayHub reporting portal.
If you are not VAT registered
The VAT applied to qualifying GuestPay with Adyen fees will form part of your transaction-related costs from 1 October 2026.
Your invoices and pricing schedules will clearly show any VAT applied for transparent reconciliation. You can see these via the PayHub reporting portal.
If you have questions about how VAT recovery applies to your organisation, please consult your finance team or tax adviser.