EPOS Manager supports integration with several customer feedback solutions. These integrations are designed to capture and process feedback in real time, offering valuable insights into service quality, customer satisfaction, and opportunities for operational improvement.
By connecting with supported platforms, you can collect feedback across multiple channels, analyse responses, and generate actionable reports to enhance the overall customer experience.
Data you can expect to receive
Customer feedback.
Feedback categories or topics.
Customer identification.
Feedback timestamps.
Data you can expect to send
Feedback submission details.
Confirmation or acknowledgment of feedback received.
Notifications or alerts related to feedback.
Follow-up actions or responses.
Supported integration providers
Access Acteol.
Feed It Back.
Yumpingo.
📌 Note: Some or all of these integrations may involve additional costs. If you would like to enable any of these integrations or need further details, please reach out to us or contact your account manager.